Claims Operations Support Representative


: $73,210.00 - $101,410.00 /year *

Employment Type

: Full-Time


: Financial Services - Insurance

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Beacon Health OptionsJob Category: Operations - Claims GeneralReq #: CLAIM01433Schedule: Full TimeLocation: MA - WoburnAbout the Position:

Beacon Health Options is currently seeking a dynamic Claims Operations Support Representative to join our team in Woburn, MA! The Claims Operations Support Representative provides a broad range of routine office support for the Claims Department by performing processing tasks such as printing, copying, scanning, faxing, data entry and related mailroom activities. Under the direct supervisor of the Claims Ops Support Manager, the incumbent is expected to process a high volume of transactions in accordance to policies and procedures while maintain quality and productions goals.

Position Responsibilities:
Assists with mail operations including opening and date stamping mail, routing mail to appropriate department, identifying issues and misroutes, reconciling mail, triaging document types, and perform priority processing as needed. Performs clerical duties such as printing, copying, faxing, scanning, and data entry within the quality standards and required timeframe. Records all mailing related activities for tracking and reporting purposes; assist management with ad-hoc reports as needed. Maintain daily production spreadsheet and follows workflows to ensure that required service levels are met including turnaround time, productivity and accuracy by client. Maintain knowledge of all system, contractual, compliance standard changes and policy updates, and attend additional training sessions as necessary. Maintain strict HIPPAA compliance for all information received. Contributes to a team environment by consistently exhibiting interpersonal skills, promoting a positive and motivating work environment, displaying flexibility with daily operations/functions. Performs other duties as assigned by management.

Position Requirements:
Education: High School/GED diploma required Relevant Work Experience: 3 - 6 months of office and clerical experience required

To Apply:

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Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email ( Only candidates who have applied for an open position through our Careers page ( will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.



PM16 PI113335730
Associated topics: adjuster, auto, automobile, bodily, claim investigator, damage, fraud, insurance, insurance investigator, investigate * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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