Personal Banker II - Highway

Commerce Bank in Kansas City, MO

  • Industry: Financial Services - Banking/Investment/Finance - Banker/Loan Officer
  • Type: Full Time
  • Compensation: $76,520.00 - 132,940.00 / Year*
27046 Personal Banker II - Highway 152 & Flintlock Road (Open)

Job Category:

Grade 05

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Location: 9239 NE Hwy. 152, Kansas City, Missouri 64158

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Job Expectations:

How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a Super Community bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen, and solve to meet our customers needs!

Job Summary/About This Job
Our Personal Bankers are personable, goal-oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you ll gain valuable insight into banking and finance, while helping customers with their daily financial challenges. You ll be helping yourself too, because Commerce has a tradition of recognizing and rewarding people for their talent, skills, and contributions. If this sounds like a fit for you, we re looking for a new Personal Banker to join our team at our Kansas City, Highway 152 and Flintlock Road location.

Personal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long lasting relationships with not only your customers, but with your co-workers and other lines of business within Commerce. As a Personal Banker, your goal is to uncover the financial needs of each customer and educate them on solutions to address those needs.

Essential Functions
As a Personal Banker, you ll:
  • Receive the tools, resources, and training you need to be successful.
  • Educate customers on a variety of retail products and digital solutions that enhance the
customer experience.
  • Ensure financial transactions are completed accurately and efficiently, while complying with
all policies, procedures, and regulatory requirements.
  • Actively listen to our customers so you can make appropriate recommendations that match
their needs.
  • Establish relationships with internal departments and refer customers to bank specialists
when complex financial needs are identified.
  • Interact with customers both in person and through proactive phone calls to ensure we are
meeting their financial needs.
  • Be able to earn more than your base pay through our quarterly incentive program.
Work Schedule
  • Full Time, 40 hours per week.
  • Flexible schedule: Monday - Friday 7:00am-6:15pm, Saturday 8:15am-1:15pm.
  • Location: Kansas City, Highway 152 and Flintlock Road retail branch.
Preferred Knowledge, Skills, & Abilities
  • Outstanding interpersonal skills with the ability to quickly connect with customers.
  • Excellent customer service skills.
  • Great communication skills - verbally, in writing, and how you personally present yourself.
  • High attention to detail and accuracy.
  • Strong PC skills.
  • Effective organizational skills.
  • Ability to work most Saturdays.
Education/Experience
  • Required:
  • High School Diploma or Equivalent.
  • Preferred:
  • One or more years of experience in a sales position, preferably in the financial services
industry.
  • Experience working in an environment with individual and team goals.
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you ll be asked to authorize that report.

Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education. As a Personal Banker II, you will also be subject to National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008. Incumbents in this position will be required to register and ongoing employment is contingent upon meeting all requirements.

Time Type:

Full time
Associated topics: banking product, banking service, banking solution, loan, mortgage loan, mortgage loan originator, mortgage officer, officer, personal banker iii, personal banker iv

* Estimated salary


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