At FLIK Hospitality Group we believe in great food, great service, and great people. As a leading corporate dining and hospitality company, we provide quality and nutritious meals with a wellness-first approach, reception services, and property management to over 800 locations nationwide. From respected law firms, financial institutions, professional athletics teams, K-12 independent schools, hotels and conference centers, and more, our approach to hospitality is rooted in our dedication to providing quality service to each and every one of our guests. We believe in seasonality in sourcing our ingredients and providing a customized approach to the culinary and hospitality needs of each client; our wellness first approach ensures our food supports healthy and delicious choices. Join our team today!
This position is a hybrid Reservationist/Conference Center Floater and EMS Trainer based on business demands and season. This position is responsible for assisting with resolving space conflicts, waitlists, and support of the conference center team to ensure seamless execution.
Essential Duties and Responsibilities:
* Space maximization and provide conflict resolution for managed spaces in NY/NJ and connection as necessary to global locations * Address complex, escalated, unique and last minute requests to ensure proper space is utilized and effectively provisioned * Work closely with Global team to ensure effective waitlist management and ensure consistent process to accommodate all possible requests * Responsible for speciality projects as necessary * Responsible for BCP coverage in Princeton, Jersey City & Greenwich * Developing and maintaining an excellent rapport with clients via telephone or email instilling confidence that their meetings are being handled in an expert, timely, professional manner * Create/update quick reference guides on EMS Reservation system as processes change
* 2 years of hotel, corporate or conference center experience * Previousmanagement or supervisory experience * Basic understanding of AV equipment * Superior quantitative, oral and written communications and problem-solving/strategizing skills * Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet
Apply to Flik today!
Flik is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Req ID: 319983
AMY S MILLER
Associated topics: day manager, front end, general manager, gerente de cocina, gm, night manager, operations, operations manager, service manager, shift leader
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.