HP Service Manager Administrator


: $40,080.00 - $60,410.00 /year *

Employment Type

: Full-Time


: Customer Service/Call Center

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Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring for our client. We offer a wide gamut of consulting solutions customized to our 450 clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil & Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering. HP Service Manager Admin Andover, MA Both FTE & CWR Job Description: Expertise in HP Service Manager 9.x tailoring and customization Implementation and Administration of HP Service Manager 9.3/9.4/9.5 End-to-End upgrade of Service Manager system to latest versions Technical solution design for SC / SM modules Customization and Tailoring experience of Service Desk, Incident Management and Change Management, Request Management, Service Catalog Experience in Java Scripting and SOAP and REST Web services Experience in Connect-IT Scenario Development, Implementation and Maintenance Experience in designing Training Plan and Documentation for the Modules Develop and Execute Test Plans and Implementation Plans Knowledge in Administering HP configuration management tools: UCMDB (Version 10 and Above), Discovery (UD) and associated tools such as Configuration Manager and UCMDB Browser. End-to-End upgrade of uCMDB and Universal Discovery system to latest versions Installation of Content Pack and Knowledge Packs Intermediate skills document modeling standards; develop models according to standards. Understanding of UCMDB application views and perspectives to support report creation and data presentation. Understanding of AWS, Middleware and Database discoveries Knowledge in Configure and activate integrations among HP and non-HP tools as they relate to configuration management. Intermediate skills TQL query development skills Mandatory skills: HP Service Manager administration, configuration and customization, HP Connect-IT Integration development, Webservices knowledge. About Net2Source, Inc. Net2Source is an employer-of-choice for over 2200 consultants across the globe. We recruit top-notch talent for over 40 Fortune and Government clients coast-to-coast across the U.S. We are one of the fastest-growing companies in the U.S. and this may be your opportunity to join us Want to read more about Net2Source? Visit us at Equal Employment Opportunity Commission The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Net2Source Inc. is one of the fastest growing Global Workforce Solutions company with a growth of 100% YoY for last consecutive 3 years with over 2200 employees globally and 30 locations in US and operations in 20 countries. With an experience of over a decade we offer unmatched workforce solutions to our clients by developing an in-depth understanding of their business needs. We specialize in Contingent hiring, Direct Hires, Statement of Work, Payroll Management, IC Compliance, VMS, RPO and Managed IT Services. Fast Facts about Net2Source: Inception in 2007, privately held, Debt free 2200 employees globally 375 In- house Team of Sales, Account Management and Recruitment with coast to coast COE. 30 offices in US and 50 Offices globally Operations in 20 countries (US, Canada, Mexico, APAC, UK, UAE, Europe, , Europe, Latin America, Japan, Australia) Best Regards, Manu Janghala (201) ###-#### Ext.523 | (201) ###-#### Address: 317 George St. Suite 220, New Brunswick, NJ, 08901 manunet2source.com - provided by Dice
Associated topics: customer service team manager, director, guide, guidance, operations manager, review, senior, service manager, team manager, telephone * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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