HP Service Manager Administrator

Compensation

: $40,080.00 - $60,410.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring for our client. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil & Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering.HP Service Manager AdminAndover, MABoth FTE & CWRJob Description:Expertise in HP Service Manager 9.x tailoring and customizationImplementation and Administration of HP Service Manager 9.3/9.4/9.5End-to-End upgrade of Service Manager system to latest versionsTechnical solution design for SC / SM modulesCustomization and Tailoring experience of Service Desk, Incident Management and Change Management, Request Management, Service CatalogExperience in Java Scripting and SOAP and REST Web servicesExperience in Connect-IT Scenario Development, Implementation and MaintenanceExperience in designing Training Plan and Documentation for the ModulesDevelop and Execute Test Plans and Implementation PlansKnowledge in Administering HP configuration management tools: UCMDB (Version 10 and Above), Discovery (UD) and associated tools such as Configuration Manager and UCMDB Browser.End-to-End upgrade of uCMDB and Universal Discovery system to latest versionsInstallation of Content Pack and Knowledge PacksIntermediate skills document modeling standards; develop models according to standards.Understanding of UCMDB application views and perspectives to support report creation and data presentation.Understanding of AWS, Middleware and Database discoveriesKnowledge in Configure and activate integrations among HP and non-HP tools as they relate to configuration management.Intermediate skills TQL query development skillsMandatory skills: HP Service Manager administration, configuration and customization, HP Connect-IT Integration development, Webservices knowledge.About Net2Source, Inc.Net2Source is an employer-of-choice for over 2200+ consultants across the globe. We recruit top-notch talent for over 40 Fortune and Government clients coast-to-coast across the U.S. We are one of the fastest-growing companies in the U.S. and this may be your opportunity to join us!Want to read more about Net2Source? Visit us atEqual Employment Opportunity CommissionThe United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.Net2Source Inc. is one of the fastest growing Global Workforce Solutions company with a growth of 100% YoY for last consecutive 3 years with over 2200+ employees globally and 30 locations in US and operations in 20 countries. With an experience of over a decade we offer unmatched workforce solutions to our clients by developing an in-depth understanding of their business needs. We specialize in Contingent hiring, Direct Hires, Statement of Work, Payroll Management, IC Compliance, VMS, RPO and Managed IT Services.Fast Facts about Net2Source:Inception in 2007, privately held, Debt free2200+ employees globally375+ In- house Team of Sales, Account Management and Recruitment with coast to coast COE.30 offices in US and 50+ Offices globallyOperations in 20 countries (US, Canada, Mexico, APAC, UK, UAE, Europe, , Europe, Latin America, Japan, Australia)Best Regards,Manu Janghala(201) ###-#### Ext.523 | (201) ###-#### Address: 317 George St. Suite 220, New Brunswick, NJ, ...@net2source.com- provided by Dice
Associated topics: call center manager, customer care manager, customer service manager, customer service team manager, guide, management experience, operations, senior, service manager, team manager * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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